We’re dedicated to getting you started as quickly as possible. After you apply, we’ll guide you through our onboarding process, which typically takes a few business days. Since we onboard new partners in various service areas simultaneously, there may be some slight variations in timing, but rest assured, we’re working hard to ensure you're set up and ready to start as soon as possible!

Yes, when you join the Serene Kleen network, you'll sign an independent contractor agreement. This agreement outlines the terms of the partnership, including payment details, insurance requirements, and expectations. It’s a straightforward agreement that gives you the freedom to work on your own terms while providing us the framework for a smooth and professional working relationship.

Absolutely! One of the benefits of being an independent contractor is the freedom to take time off whenever you need it. If you’re not feeling well, just give us a heads-up, and we’ll help you adjust your schedule. We understand that life happens, and we’ll always work with you to ensure you have flexibility.

Your safety and comfort are our top priorities. If you're ever in an uncomfortable situation with a client or another cleaner, you have the right to leave the job site immediately. We’re committed to ensuring our clients and cleaners maintain a positive and respectful relationship. If anything ever feels off, we encourage you to contact us immediately—we’re always here to help.

For most residential cleaning jobs, you’ll be working independently to build personal relationships with your clients. However, for larger projects (like deep cleans or move-outs), you may be paired with another professional to work as a team. You'll always know in advance whether you'll be working solo or with a partner, and we ensure you're comfortable with the arrangement.